Shipping policy

  1. Last Updated: September 2026

    At Falrio, we strive to deliver your order as quickly and efficiently as possible. Please review our shipping information below.

    Order Processing

    All orders are processed within 1–3 business days after payment is successfully received.

    Orders are not processed or shipped on weekends or public holidays.

    During periods of high demand, processing times may be slightly longer.

    Estimated Delivery Times

    Delivery times vary depending on your location and the products ordered.

    United States

    Estimated Delivery: 7–15 business days

    Canada, United Kingdom, Australia & Europe

    Estimated Delivery: 7–15 business days

    Other International Locations

    Estimated Delivery: 10–20 business days

    Please note that delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

    Shipping Costs

    Shipping costs are calculated and displayed at checkout when applicable.

    We may offer free shipping promotions from time to time.

    Order Tracking

    Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

    Please allow a few days for tracking information to update after shipment.

    Customs, Duties & Taxes

    International orders may be subject to customs duties, taxes, or import fees imposed by your country's authorities.

    These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

    Multiple Shipments

    As we work with multiple fulfillment partners and suppliers, items from the same order may occasionally arrive in separate packages and at different times.

    Incorrect Shipping Information

    Please ensure your shipping address is accurate and complete at checkout.

    Falrio is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

    Delayed or Lost Packages

    While we work closely with our shipping partners, delivery delays can occasionally occur.

    If your package has not arrived within the estimated delivery timeframe, please contact us and we will investigate the shipment on your behalf.

    Contact Us

    If you have any questions regarding shipping or your order, please contact us through our Contact Us page or by email support@falrio.com

    We are happy to assist you.